Revelo Software Privacy Policy
Updated: March 1, 2026
Revelo Software (“Revelo”, “we”, “our”, or “us”) provides cloud-based software platforms that support data collection, analysis, accessibility compliance, reporting, and workflow automation. Our product ecosystem includes iAccessible, AcquisitionAI, eReviewer, CommentsAI, e-508, Optibot, and other applications built on the Revelo platform.
This Privacy Policy explains how Revelo collects, uses, discloses, and protects information when individuals or organizations interact with our websites, products, services, or communications.
1. Scope of this policy
This policy applies to:
- visitors to revelosoftware.com and affiliated websites
- users of Revelo SaaS products and services
- individuals who request demos, support, or marketing information
- participants in webinars, training events, or product evaluations
Separate contractual agreements may govern how Revelo processes customer data within enterprise deployments of our platform.
2. Information We Collect
Information You Provide
Users may provide information when they:
- request demonstrations
- contact sales or support
- subscribe to newsletters or updates
- create accounts within Revelo products
- upload data to Revelo platforms
This information may include:
- name
- organization or agency
- job title
- email address
- phone number
- account credentials
- billing or subscription information
- uploaded content or datasets
Information Collected Automatically
When users interact with Revelo websites or products, we may automatically collect technical data such as:
- IP address
- device type and operating system
- browser type and configuration
- page interactions and navigation patterns
- timestamps of visits
- referring URLs
This information supports performance monitoring, analytics, security, and product improvements.
Product Usage Data
Revelo platforms may process data submitted by customers during normal use of our services. Depending on the product, this may include:
- accessibility testing results
- document metadata
- uploaded documents or files
- research datasets
- survey responses
- procurement or vendor data
- comment submissions and reviews
- AI-assisted workflow outputs
Customers control the data submitted to the platform and remain responsible for ensuring appropriate permissions to upload or process that data.
3. Cookies and Tracking Technologies
Revelo websites may use cookies and similar technologies to support:
- website functionality
- analytics and performance monitoring
- marketing attribution
- user preferences
Users may configure browser settings to block cookies, though some website features may not function properly without them.
4. How We Use Information
Revelo uses information to:
- operate and maintain our platforms
- deliver requested products and services
- provide technical support
- improve product performance and usability
- monitor system reliability and security
- communicate product updates and announcements
- support marketing campaigns and business development
- comply with legal obligations
5. Artificial Intelligence and Automated Processing
Some Revelo products incorporate AI-assisted capabilities designed to enhance analysis, automation, and reporting.
Examples include:
- accessibility analysis and remediation guidance
- document classification and tagging
- automated grant or procurement review workflows
- chatbot assistants and knowledge retrieval systems
- natural language search and analytics
AI systems process data supplied by users or organizations in order to provide requested functionality.
Revelo does not use customer data from SaaS deployments to train publicly available AI models without authorization.
Customers retain ownership and control of their data.
6. How We Share Information
Revelo does not sell personal information.
Information may be shared with trusted third parties when necessary to provide services, including:
- cloud infrastructure providers
- analytics and monitoring tools
- payment processors
- email communication platforms
- security and fraud prevention providers
These providers may only process information as necessary to deliver services to Revelo.
We may also disclose information when required to:
- comply with legal obligations
- respond to lawful government requests
- protect our rights or security
- investigate fraud or misuse
7. Data Security
Revelo implements administrative, technical, and organizational safeguards designed to protect information.
Security measures may include:
- encrypted communications using HTTPS/TLS
- role-based access controls
- secure cloud infrastructure
- audit logging and monitoring
- vulnerability assessments and security testing
Security practices are designed to align with widely recognized frameworks used by enterprise and government systems.
8. Compliance and Security Frameworks
Revelo’s platform architecture is designed to support security and compliance expectations commonly used in public sector and enterprise environments.
Security practices may align with:
- NIST Cybersecurity Framework
- SOC 2 security principles
- ISO/IEC 27001 information security practices
- federal and state data protection standards
Certain deployments may implement additional safeguards depending on contractual requirements.
9. Data Retention
Revelo retains information only for as long as necessary to:
- provide services to customers
- comply with legal and regulatory obligations
- resolve disputes
- enforce contractual agreements
Customer data stored on Revelo platforms may be retained in accordance with contractual agreements or customer configuration settings.
10. Data Processing Agreements
For enterprise or government clients, Revelo may enter into a Data Processing Agreement (DPA) that governs how customer data is processed and protected.
DPAs may address:
- data handling responsibilities
- confidentiality obligations
- security safeguards
- subcontractor requirements
- data retention and deletion procedures
Customers may request additional information regarding these agreements.
11. U.S. State Privacy Rights
Certain U.S. state privacy laws grant individuals rights regarding their personal information.
Depending on jurisdiction, individuals may have the right to:
- request access to personal information
- request correction of inaccurate information
- request deletion of personal information
- opt out of certain types of data processing
Requests may be submitted using the contact information below.
12. Government and Institutional Data
Many Revelo customers are government agencies, educational institutions, or regulated organizations.
When Revelo processes data on behalf of these organizations, the customer organization remains the data controller and determines how the data is collected, used, and disclosed.
Revelo acts as a service provider or data processor in those situations.
13. International Data Transfers
Revelo operates within the United States. If data is transferred across jurisdictions, appropriate safeguards may be put in place to protect the information.
14. Third-Party Links
Revelo websites may contain links to external websites or services. Revelo does not control the privacy practices of those third parties and encourages users to review their policies.
15. Changes to This Policy
Revelo may update this Privacy Policy periodically to reflect changes in our products, services, or legal obligations.
The updated version will be posted on this page with the revised effective date.
16. Contact Information
Questions regarding this Privacy Policy may be directed to:
Revelo Software
5825 University Research Court, Suite 1100
College Park, MD 20742
Email: info@revelosoftware.com
Phone: (833) 473-8356